Last updated: January 15, 2026
Snapmaker U1 Laser Systems ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiry forms, or purchase our products.
When you submit an inquiry form, request a quote, or place an order, we collect: your name, email address, phone number, company name, shipping address, and any details you include in your message. For purchases, we also collect billing information.
When you visit the Site, we automatically collect: your IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, and time spent on each page. This data is collected through cookies and similar technologies.
We use collected information to:
We do not sell your personal information. We may share your information with:
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are retained for a minimum of 7 years for tax and compliance purposes. You may request deletion of your data by contacting us.
We implement industry-standard security measures including SSL encryption, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
The Site uses cookies to improve your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us at [email protected].
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
Your information may be transferred to and processed in countries other than your country of residence, including the United States and China. We ensure appropriate safeguards are in place for such transfers.
Our products and services are intended for business use. We do not knowingly collect information from children under 16. If we learn that we have collected personal information from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. Changes take effect when posted on the Site. We will notify you of material changes via email or a prominent notice on the Site.
For privacy-related questions or requests, contact:
Snapmaker U1 Laser Systems
Email: [email protected]
Phone: +1 (888) 573-0199
Address: 2800 Bowers Ave, Suite 120, Santa Clara, CA 95051